Job Title: Operations Manager
Langley, GB, SL3 8XP
JOB PURPOSE
The Operations Manager is responsible for the operational leadership, guidance, and direction of the Muirhead facility. The position requires planning, directing, and coordinating the execution of repair and overhaul work and will also be responsible for formulating policies, managing daily operational activities, and coordinating the use of materials and human resources toward a goal of maximum productivity. The Operations Manager will also determine the needs, reduce costs, and analyse areas of operations that require continuous improvement activities.
COMPANY INITIATIVES AND COMPLIANCE
- To represent and positively promote the organisation at all levels
- Participate in training and personal development activities as required
- To comply with all Company policies and procedures and support Company initiatives
- To undertake any other reasonable tasks as may be required by the line manager or Directors
- Adhere to Health and Safety requirements and take responsibility for the health and safety of yourself and others at all times
- To comply with all legal and statutory obligations applicable to the role
- Ensure that the organization is structured and has the talent, resources, and organizational capability to meet customer quality and technical expectations and desired customer turn-around times
- Establish strategies, objectives, capital requirements, material and labour requirements and budgets to support customer requirements
- Create and implement the lean roadmap for the businesses to bring operations to the next level of world class lean adoption
- Maintain and control quality, quantity, cost, recognition of revenue, timeliness, and applicability of all materials
- Manage and control expenses in accordance with approved budget
- Meet or exceed measured objectives in sales, profit, turn-around time, employee/facility effectiveness and employee safety
- Participate in the development and implementation of Muirhead business strategy and demonstrate a readiness to support business objectives
- Participate in sales activities by setting pricing and determining customer demands through data analysis exercises
- Ensure requirements of the customer are met, optimizing product value, reducing costs, and ensuring on-time delivery
- Drive and support the overall continuous improvement initiatives within the facility; establishing metrics, measurements, and tools to improve efficiency, effectiveness, and communication
- Give feedback to leadership and HR on talent needs and organizational capabilities needed to achieve higher levels of production improvement
- People management from hiring and staffing through progressive discipline
- Development and cross-training of technical staff and support groups
- Coordinate and present performance reports to customers
EXPERIENCE
-
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proven record of success as a "hands on" operations management leader with at least 8-10 years of related experience
- MRO/Production/manufacturing management in low-medium volume / high mix (Engineered) product environment preferably in the MRO or aerospace industries
- Strong analytical thinking, problem solving skills and communications skills (both written and oral) with attention to detail
- Extensive knowledge and experience in successfully implementing and leading world class lean operations. Prior work experience in working at organizations recognized as lean leading companies is a plus
- Proven ability to successfully handle multiple projects and meet critical deadlines
- Must be a team player with excellent interpersonal skills and a commitment to relationship-building, both internally and externally
- Must be self-directed and can work well under pressure, multi-task, and meet deadlines
- Strong leadership, project management and organizational skills
- From an operations perspective, exposure to continuous improvement best practices, such as lean manufacturing and JIT is necessary in order to achieve operational excellence
- Strong customer relations skills
- Knowledge of Excel, Word, PowerPoint, Microsoft Project, Oracle or other related business software
QUALIFICATIONS & COMPETENCIES:
- Bachelor’s Degree in Engineering, other technical discipline or business-related field is required
- Master’s Degree or MBA preferred
DIRECT REPORTS & KEY INDIRECT RELATIONSHIPS:
-
Direct Reports- 3
- Internal Interactions: All departments within Muirhead Avionics
- External Interactions: Regulatory bodies, customers, suppliers, and Ametek Corporate office.
EMPLOYEE ENGAGEMENT AND WELLBEING: At AMETEK MRO, we believe in fostering a supportive and inclusive work environment. We offer a variety of engagement and wellbeing activities to ensure our employees feel valued and motivated. From team-building events and wellness programs to regular social gatherings and professional development opportunities, we are committed to the overall wellbeing of our team.
If you are passionate about Engineering and looking to join a dynamic team, apply now to become part of AMETEK MRO!
ABOUT MUIRHEAD AVIONICS + AVTECH: Muirhead Avionics is an industry go-to for avionics services including MRO, sales, modifications, and flight recorder transcription. From its facility in Langley, UK, Muirhead Avionics incorporates comprehensive engineering support with exclusive expertise. The breadth of services offered by Muirhead Avionics' OEM approved repair facilities has allowed it to be a major supplier to many fixed and rotary wing operators worldwide for over 70 years. Its capabilities cover navigation, communication, flight data recorders, cockpit voice recorders, instrumentation, and test equipment.
AMETEK MRO AVTECH specializes in complex avionics maintenance, repair, and overhaul for Airbus and Boeing fleets. Our expertise centers around IRUs, main cockpit displays, MCDUs, Autopilot, Comm/Nav, WxR, and control panels.